Customer Service
Website Chat Agent
Answers website questions and captures enquiries around the clock.
7-day trialWe set it up
AI Workers for Website Chat and Customer Support
Answer Routine Website Questions Around the Clock
Use specialist AI Workers to turn approved answers, service information, customer questions and routing rules into helpful responses, captured enquiries and assigned follow-up. Keep human approval for decisions while repetitive website questions, enquiry capture and support routing moves faster and more consistently.
Save time on website questions, enquiry capture and support routing
Turn approved answers, service information, customer questions and routing rules into helpful responses, captured enquiries and assigned follow-up without rebuilding everything by hand.
Keep important details consistent
Use approved information, templates and rules while flagging anything that still needs a person.
Move work forward sooner
Prepare the next useful action quickly so customers and staff are not left waiting.
The real problem
Good visitors leave when they cannot get a useful answer or clear next step at the moment of interest.
Manual website questions, enquiry capture and support routing creates delays, inconsistency and avoidable rework. When a customer chooses a cheaper option or moves on before the follow-up, all of that time produces nothing.
An AI Worker prepares helpful responses, captured enquiries and assigned follow-up from approved information, so your team spends its time reviewing, deciding and serving customers instead of rebuilding routine work.
Automate the repetitive preparation. Keep people responsible for the final decision.
Benefits of using AI Workers
Do more Website Chat and Customer Support work with less manual effort.
AI Workers help your team move faster, reduce avoidable errors and keep useful work progressing 24/7.
Complete repetitive Website Chat and Customer Support work faster
AI Workers prepare drafts, organise information and create the next task in minutes instead of leaving routine work for later.
Keep work moving 24/7
Capture requests and prepare useful next steps outside business hours, ready for your team to review when they return.
Reduce missed details and avoidable errors
Use approved templates, rules and source information consistently while flagging anything that still needs a decision.
Turn scattered information into action
Bring forms, CRM records, notes, messages, files and images together instead of copying details between systems by hand.
Give customers a faster, clearer experience
Respond sooner with organised information, clear next steps and consistent follow-up that makes your business easier to deal with.
Keep people in control
Let AI Workers handle repetitive preparation while your team approves pricing, promises and other decisions where judgement matters.
Questions about Website Chat and Customer Support AI Workers
Know what the software does before you put it to work.
What does this AI Worker handle?
It prepares repeatable work for Website Chat and Customer Support from approved business information, templates and rules. Your team reviews important outputs and keeps control of final decisions.
What information can it use?
Depending on the workflow, it can use enquiry forms, CRM records, meeting or voice notes, uploaded files and images, approved pricing, templates and other connected business data.
Will it send or publish work without approval?
Approval points can be kept wherever judgement matters. Drafts, customer messages, pricing and other important actions can wait for a person before they move forward.
Can it connect with other AI Workers?
Yes. Workers can pass approved information between enquiry, administration, sales, delivery and follow-up workflows so your team does not have to copy the same details repeatedly.
How is the AI Worker set up?
We connect the relevant information sources, configure your approved templates and rules, and test the workflow with examples from your business before it becomes part of everyday work.
What is included in the trial?
The 7-day trial lets you test the AI Worker with your workflow and review the quality of its outputs before deciding whether to continue.
The cost of staying manual
What manual website questions, enquiry capture and support routing keeps costing you.
Without an AI Worker supporting website questions, enquiry capture and support routing, valuable time, important details and timely follow-up continue to slip through routine manual work.
Time you keep losing
- Evenings and staff hours spent repeating website questions, enquiry capture and support routing.
- Extra rework when details are missing or inconsistent.
- Time searching across notes, messages, forms and files.
Opportunities you keep losing
- Customers who move on while waiting for the next step.
- Sales weakened by unclear value, scope or follow-up.
- Capacity your team could use for higher-value work in Website Chat and Customer Support.