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Review & Referral Agent

Build towards hundreds of legitimate customer reviews

Grow your Google and Facebook reviews with timely, honest invitations after a purchase or completed service. Reach more customers while their experience is fresh, send friendly reminders, and enable optional referral requests. We set up the workflow for you.

A$19 including GST every 30 days. Unlimited usage and emails. Free managed setup.

Your seven-day trial starts once setup is complete. Credit card required. A$19 is charged at trial end, then every 30 days until cancelled. SMS costs extra.

Gadget City Google profile showing a 4.7 rating and 390 customer reviews
GadgetCity’s Google profile: 390 customer reviews and a 4.7-star rating in this snapshot. Customers share their own experiences; results and timing vary.
Free managed setup

We configure the agreed trigger, timing, links and messages with you.

Unlimited emails

Email review requests and agreed reminders are included in the base plan.

You choose the sequence

Set the delay, reminder count and optional referral request during setup.

From customer event to review invitation

A simple process that keeps working after each sale

Use a purchase, completed booking or another agreed customer event to start a clear, finite follow-up sequence.

1. We set it up

We confirm your event source, timing, sender, Google or Facebook destination and approved message.

2. Requests go out

An eligible customer receives a direct link and an invitation to share an honest experience.

3. Add reminders

Friendly reminders are optional. You decide how many extra requests are made and when the sequence ends.

4. Enable referrals

Turn on a separate referral request when you want it. It never depends on a positive review.

Example workflow · GadgetCity.com.au

Purchase → wait five days → send email → direct Google review link

In this example, a purchase starts the sequence. Five days later, the customer receives an email inviting an honest review. The button opens GadgetCity’s Google review destination directly. Optional reminders can follow on the schedule approved during setup.

Timing is configurable. A completed-service or delivery event may be a better trigger when customers need more time to experience what they bought.

This is a workflow example, not a claim that the automation produced the reviews shown.

Google reviews

Example review email

Clear, voluntary and easy to act on

Subject: How was your GadgetCity purchase?

Hi Sam,

Thanks for shopping with GadgetCity. We’d love to hear about your experience with your recent purchase.

If you’d like to share it, please leave an honest Google review. Your feedback helps other customers understand what to expect.

Leave a Google review

Need help with your order? Reply to this email or contact our support team.

Thanks,
The GadgetCity team

Your own sender, support route, direct review link and unsubscribe details are confirmed during setup. Invitations should never ask only happy customers or reward a particular rating.

Included in the plan

Review requests, reminders and optional referrals

A focused email workflow with the setup handled for you.

Google or Facebook links

Send customers directly to the appropriate available review or recommendation destination.

Unlimited emails

Unlimited usage and email requests are included in the A$19 plan.

Adjustable timing

Agree the initial delay, reminder spacing and final request count during setup.

Optional referrals

Enable a separate referral message without linking it to a review rating or reward.

Free managed setup

We configure the agreed connection, links, sender and sequence, then send an internal test first.

Email by default

SMS is optional and quoted separately, including number and message costs.

A practical fit

Useful when follow-up becomes repetitive

This worker suits businesses with a regular flow of purchases, appointments or completed services. If you only serve a few customers occasionally, a personal request may be enough. When volume grows, automation helps every eligible customer receive the same clear opportunity to respond.

Customers choose whether to leave a review and what to say. The workflow does not guarantee a review, rating, referral or search position.

One plan · Free setup

A$19 every 30 days

Including GST. Unlimited usage and emails are included.

Your seven-day free trial starts after account and workflow setup is complete. A credit card is required. Unless you cancel first, A$19 including GST is charged at trial end and every 30 days after that.

Cancel in the admin section or contact support before the next charge. SMS is quoted separately; a phone number is approximately A$15 per month plus message costs.

Questions before you start

Know what happens next

Can it request Google and Facebook reviews?

Yes. We configure a direct link to the appropriate Google or available Facebook review or recommendation destination for your business.

Does it write reviews for customers?

No. The worker sends invitations and reminders. Customers decide whether to respond and write their own review in their own words.

Can I choose when requests go out?

Yes. GadgetCity’s example uses five days after purchase. We agree a trigger and timing that fits your customer process during setup.

Can I control the reminders and referrals?

Yes. Reminders are optional and finite, and you choose the additional request count. Referral requests are enabled separately with their own approved wording and destination.

Does it work with my business system?

Tell us which system records purchases, bookings or completed services. During setup we confirm how an eligible event can reach the worker and what information is required.

Are emails limited?

No. Unlimited email requests and unlimited usage are included in the A$19 GST-inclusive plan. SMS has separate number and message costs.

When does the trial start?

Your seven-day trial starts once your account and agreed workflow are set up, not when you first submit the enquiry. A credit card is required.

How do I cancel?

Use the cancel button in your admin section or contact support. Cancel before the trial ends to avoid the first charge, or before the next renewal to stop the next eligible charge.

Review & Referral Agent

Put review requests into your customer process

Free managed setup. Unlimited emails. Seven free days once your account is ready.

A$19 including GST after the trial, then every 30 days. Credit card required. SMS is optional and costs extra.